Privacy policy
1. General Information and Principles of Data Processing
We are pleased that you are visiting our website. Protecting your privacy and your personal data—known as personal information—when you use our website is a matter of great importance to us.
According to Article 4(1) of the GDPR, personal data refers to any information relating to an identified or identifiable natural person. This includes, for example, information such as your first and last name, your address, your phone number, your email address, and your IP address.
Data for which no connection to your person can be established—such as through anonymization—is not considered personal data. Processing (e.g., collection, storage, retrieval, consultation, use, disclosure, erasure, or destruction) pursuant to Article 4(2) of the GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention obligations to be observed.
Here you will find information about how we handle your personal data when you visit our website. In order to provide the functions and services of our website, it is necessary for us to collect personal data about you. We also explain to you the nature and scope of the respective data processing, the purpose and the corresponding legal basis, and the respective retention period.
This privacy policy applies only to this website. It does not apply to other websites to which we merely link via a hyperlink. We cannot assume any responsibility for the confidential handling of your personal data on these third-party websites, as we have no influence over whether these companies comply with data protection regulations. Please refer directly to these websites for information on how these companies handle your personal data.
The person responsible for the processing of personal data on this website is:
Sploon UG (haftungsbeschränkt)
Dietmar Ederer-Merdian
Geschäftsführer & Inhaber
Maternusstraße 40-42, 50996 Köln Rodenkirchen
sploon@e-mail.de
3. Provision and Use of the Website / Server Log Files
a) Nature and scope of data processing
When you use this website without otherwise transmitting data to us (e.g., through registration or use of the contact form), we collect technically necessary data via server log files that are automatically transmitted to our server, including:
· IP address
· Date and time of the request
· Name and URL of the file accessed
· Website from which access is made (referrer URL)
· Access status/HTTP status code
· Browser type
· Language and version of the browser software
· Operating system
b) Purpose and Legal Basis
This process is technically necessary to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for this processing is Art. 6(1)f) of the GDPR. The processing of the aforementioned data is necessary for the provision of a website and thus serves to safeguard the legitimate interest of our company.
c) Retention period
As soon as the aforementioned personal data is no longer required to display the website, it will be deleted. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no right to object to this aspect. Further storage may occur in individual cases if required by law.
4. Use of Cookies
a) Type, scope, and purpose of data processing
We use cookies. Cookies are small files that we send to the browser on your device during your visit to our website and that are stored there.
Some functions of our website cannot be provided without the use of technically necessary cookies. Other cookies, however, enable us to perform various analyses. For example, some cookies can recognize the browser you are using when you visit our website again and transmit various information to us. We use cookies to facilitate and improve the use of our website. For example, cookies allow us to make our website more user-friendly and effective for you by, for instance, tracking your use of our website and determining your preferred settings (such as country and language settings). If third parties process information via cookies, they collect this information directly through your browser. However, cookies do not cause any damage to your device. They cannot execute programs and do not contain viruses. Various types of cookies are used on our website; their types and functions are explained below.
Temporary Cookies/Session Cookies
Our website uses so-called temporary cookies or session cookies, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows various requests from your browser to be assigned to a single session and enables us to recognize your device during subsequent visits to the website.
Persistent Cookies
Our website uses so-called persistent cookies. Persistent cookies are cookies that are stored in your browser for an extended period and can transmit information. The storage duration varies depending on the cookie. You can delete persistent cookies yourself via your browser settings.
Third-party cookies
We use analytical cookies to monitor anonymized user behavior on our website.
We also use advertising cookies. These cookies allow us to track user behavior for advertising and targeted marketing purposes.
Social media cookies allow you to connect to your social networks and share content from our website within your networks.
Configuring browser settings
Most web browsers are set by default to automatically accept cookies. However, you can configure your browser to accept only certain cookies or none at all. Please note, however, that you may then no longer be able to use all features of our website.
You can also use your browser settings to delete cookies already stored in your browser. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since different browsers may function differently, we ask that you consult your browser’s help menu for the relevant configuration options.
Disabling the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you will need to disable it again.
b) Legal Basis
Based on the purposes described, the legal basis for the processing of personal data using cookies is Article 6(1)f) of the GDPR. If you have given us your consent to the use of cookies based on a notice provided by us on the website (“cookie banner”), the legal basis is additionally Article 6(1)a) of the GDPR.
c) Retention Period
As soon as the data transmitted to us via cookies is no longer required for the purposes described above, this information will be deleted. Further storage may occur in individual cases if required by law.
5. Data collection for the implementation of pre-contractual measures and for contract fulfillment
a) Nature and scope of data processing
We collect personal data about you during the pre-contractual phase and upon conclusion of the contract. This includes, for example, your first and last name, address, email address, phone number, or bank account information.
b) Purpose and legal basis of data processing
We collect and process this data exclusively for the purpose of contract performance or to fulfill pre-contractual obligations. The legal basis for this is Article 6(1)b) of the GDPR. If you have also given your consent, the additional legal basis is Article 6(1)a) of the GDPR.
c) Retention period
The data will be deleted as soon as it is no longer necessary for the purpose of its processing.
In addition, statutory retention obligations may apply, such as commercial or tax law retention obligations under the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data upon the expiration of these retention obligations.
6. Registration options
a) Nature and scope of data processing
You can register on our website. When you register, we collect and store the data you enter into the input form (e.g., last name, first name, email address). This data is not shared with third parties.
b) Purpose and Legal Basis of Data Processing
Your registration is necessary for the use of certain content and services on our website, for the fulfillment of a contract, or for the implementation of pre-contractual measures. After registration, you are free to modify the personal data provided during registration at any time or to have it completely deleted from the data controller’s database.
The legal basis for processing, in the case of consent, is Art. 6(1)a)
GDPR. If your registration serves to prepare for the conclusion of a contract, Art. 6(1)b) GDPR is an additional legal basis.
c) Retention Period
We will store the data collected during registration for as long as you are registered on our website, after which it will be deleted. Statutory retention periods remain unaffected.
7. Order Form
An order form is available on our website that can be used for electronic pre-orders.
a) Nature and scope of data processing
Our data collection is limited to the following data:
· First and last name
· Phone number
· Email address
· Account details
· Product name
b) Purpose and legal basis
The purpose of data processing is to enable us to process your order properly. The legal basis for this is Article 6(1)b) of the GDPR. The processing of the data serves to fulfill a contract or is necessary for the implementation of a pre-contractual measure taken at the request of the data subject.
c) Retention period
The data will be deleted as soon as it is no longer needed to achieve the purpose of the processing. In addition, statutory retention obligations may apply, such as commercial or tax law retention obligations under the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data upon the expiration of these retention obligations.
8. Contact Form
a) Nature and Scope of Data Processing
On our website, we offer you the opportunity to contact us via a provided contact form. As part of the process of submitting your inquiry via the contact form, you will be referred to this privacy policy to obtain your consent.
If you use the contact form, the following personal data will be processed:
· Title
· First name
· Last name
· Title
· Company
· Industry
· Position
· Street
· Street number
· Zip code
· City
· Country
· Email address
· Phone number
· Subject
· Message content
b) Purpose and legal basis
The purpose of providing your email address is to send you a response to your inquiry via email. When using the contact form, your personal data will not be disclosed to third parties.
The legal basis for processing is consent pursuant to Art. 6(1)a) of the GDPR, based on the declaration of consent you voluntarily provide, which may be revoked at any time with future effect.
c) Retention period
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). This does not affect mandatory legal provisions—in particular retention periods under the German Commercial Code (HGB) or the German Fiscal Code (AO).
9. Contact Options via Email
Our website offers you the option of contacting us via email.
a) Nature and scope of data processing
You can contact us by email. In doing so, the data we collect is limited to the email address of the account you use to contact us, as well as any personal data you voluntarily provide when contacting us.
b) Purpose and Legal Basis
The purpose of data processing is to enable us to respond appropriately to your inquiry. The legal basis for this is Article 6(1)f) of the GDPR. There is a legitimate interest in processing the aforementioned personal data in order to handle your inquiry appropriately.
c) Retention period
The duration of storage of the aforementioned data depends on the context of your contact. Your personal data will be deleted on a regular basis once the purpose of communication is no longer applies and storage is no longer necessary. This may result, for example, from the processing of your inquiry.
10. Job Application
a) Nature and scope of data processing
You can apply via our website or by email. When you apply, we collect and store the data you enter into the form or send to us via email.
b) Purpose and Legal Basis
We process your data solely for the purpose of handling your application.
No data is disclosed to third parties. The legal basis for processing is Article 88(1) of the GDPR in conjunction with Section 26 of the BDSG and additionally Article 6(1)b) of the GDPR. If you grant us consent to include you in our applicant pool, the legal basis is Article 6(1)a) of the GDPR.
c) Retention Period
If we are unable to offer you a position, we will store your data for a maximum of six months after the conclusion of the application process, in accordance with Section 61b(1) of the German Labor Court Act (ArbGG) in conjunction with Section 15 of the German General Equal Treatment Act (AGG). The retention period begins upon receipt of the rejection letter.
If you have given us your consent to be included in our applicant pool, we will store your data for a maximum of two years.
d) Data sharing
Your data will only be shared with the departments involved in the decision-making process (relevant HR or functional departments, management, and work council).
In addition, we are obligated to disclose your data to public authorities and institutions (e.g., the public prosecutor’s office, police, supervisory authorities, tax office, social security agencies, etc.).
Other recipients of your data may include those entities for which you have given us your consent to transfer your data.
11. Comment Function
a) Nature and scope of data processing
You can comment on posts on our website. When you comment on a post, we collect and store the data you enter into the input form. In addition to the comments you leave, information regarding the time the comment was submitted and, if applicable, the username (pseudonym) you selected will also be stored and published. Furthermore, the IP address assigned by the data subject’s Internet Service Provider (ISP) is stored. No data is disclosed to third parties.
b) Purpose and Legal Basis
The data you provide (e.g., your IP address) is collected for security reasons and in the event that the data subject infringes the rights of third parties or posts illegal content through a submitted comment. This collected personal data is not disclosed to third parties unless such disclosure is required by law or serves to defend the legal rights of the controller.
The legal basis for processing the personal data transmitted when using the comment function is, if and to the extent that your consent is given, Article 6(1)a) of the GDPR. You may revoke this consent at any time. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation. Another legal basis is Article 6(1)f) of the GDPR.
We have a legitimate interest in processing the data if the rights of third parties are infringed or if unlawful content is posted. This serves security purposes in the event that someone posts unlawful content in comments and posts (insults, prohibited political propaganda, etc.).
c) Retention Period
The comments and associated data (e.g., IP address) are stored and remain on our website until the commented-on content has been completely deleted or the comments must be deleted for legal reasons.
In accordance with legal regulations, we provide a function on our website for the withdrawal of contracts. This function allows you to exercise your statutory right of withdrawal easily and without complication. Data processing within the scope of the statutory withdrawal function is carried out for the purpose of processing and confirming your right of withdrawal in accordance with legal regulations.
When using the withdrawal function, the following personal data is collected and processed:
· Consumer’s name
· Information identifying the contract (e.g., order number)
· Means of communication for confirmation of receipt (usually email)
The processing of personal data is based on Article 6(1)b) of the GDPR, as the data processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures taken at the data subject’s request.
After submitting the notice of withdrawal, you will immediately receive confirmation of receipt on a durable medium via email. The personal data collected in connection with the withdrawal function will be stored only for as long as is necessary to process the withdrawal and to comply with statutory retention obligations.
13. Newsletter
a) Nature and Scope of Data Processing
On our website, you have the option to subscribe to a free, regular email newsletter. To be able to send you the newsletter regularly, we need your email address.
We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an email newsletter until you have explicitly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive future newsletters from us. This ensures that only you, as the owner of the email address provided, can subscribe to the newsletter. Your confirmation must be provided promptly after receiving the confirmation email; otherwise, your newsletter subscription will be automatically deleted from our database.
When you subscribe to the newsletter, we collect and store the data you enter in the form (e.g., last name, first name, email address). When you subscribe to the newsletter, we also store your IP address as provided by your Internet Service Provider (ISP), as well as the date and time of your subscription, to enable us to trace any potential misuse of your email address at a later date. In the confirmation email sent for verification purposes (double opt-in
email), we also store the date and time you clicked the confirmation link and the IP address provided by your Internet Service Provider (ISP).
b) Purpose and Legal Basis
The data we collect when you subscribe to the newsletter is used exclusively for the purpose of sending you promotional communications via the newsletter.
The processing of your email address for newsletter distribution is based, pursuant to Art. 6(1)a) GDPR and § 7(2)(3) UWG, on the declaration of consent you voluntarily provide below, which may be revoked at any time with future effect. In addition, the processing is based on Article 6(1)f) of the GDPR due to our legitimate interest in documenting proof of the required consent.
c) Retention Period
Your email address will be stored for as long as you remain subscribed to the newsletter. After you unsubscribe from the newsletter, your email address will be deleted unless you have expressly consented to the continued use of your data.
14. Data transfer
We will only disclose your personal data to third parties if:
a) You have given your explicit consent pursuant to Art. 6(1)(a) of the GDPR,
b) this is permitted by law and necessary under Article 6(1)b) of the GDPR to fulfill a contractual relationship with you or to take steps prior to entering into a contract,
c) there is a legal obligation to disclose the data under Article 6(1)c) of the GDPR. We are legally obligated to transfer data to government authorities, e.g., tax authorities, social security agencies, health insurance providers, regulatory agencies, and law enforcement agencies.
d) the disclosure is necessary under Article 6(1)f) of the GDPR to safeguard legitimate business interests, as well as to assert, exercise, or defend legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.
e) pursuant to Article 28 of the GDPR, we engage external service providers, known as processors, in the processing of your data, who are obligated to handle your data with due care.
We use such service providers in the following areas:
· IT
· Logistics
· Telecommunications
When transferring data to external entities in third countries, i.e., outside the EU or the EEA, we ensure that these entities handle your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries where the European Commission has confirmed an adequate level of protection or where we ensure the careful handling of personal data through contractual agreements or other appropriate safeguards.
15. Tracking and Analytics Tools
You can find a detailed overview of the web analytics and social media tools we use here:
Apple Pay
We offer the option to process payments via the payment service provider Apple Pay, operated by Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.
The legal basis for this is our legitimate interest in efficient and secure payment processing pursuant to Article 6(1)(f) of the GDPR. In this context, we share the following data with Apple Pay to the extent necessary for the performance of the contract (Article 6(1)(b) of the GDPR): name, address, account information, credit card number (if applicable), invoice amount, currency, and transaction number. Your data is shared exclusively for the purpose of payment processing with the payment service provider Apple Pay and only to the extent necessary for this purpose.
Apple Pay conducts a credit check for various services, such as payment by credit card or direct debit, to ensure your willingness and ability to pay. This corresponds to Apple Pay’s legitimate interest (pursuant to Article 6(1)(f) of the GDPR) and serves the purpose of contract performance (pursuant to Article 6(1)(b) of the GDPR). For this purpose, your data (name, address, date of birth, and bank account details) is shared with credit reporting agencies. We have no influence over this process and receive only the result indicating whether the payment was processed, declined, or is pending review.
For more information on data protection with Apple Pay, please visit: https://www.apple.com/legal/privacy/data/en/apple-pay/
Consentmo
We use the Consent Management Platform Consentmo provided by iSense Ltd., Consentmo, 4 Prof. Georgi Bradistilov St., entrance A, 4th floor, 1700 Sofia, Bulgaria, to manage and document your consent to the processing of personal data.
Consentmo collects the following data:
a) your consent to data processing,
b) the date and time of consent,
c) the pages and services used on our website,
d) your IP address.
The processing of your data by Consentmo is carried out for the specific purpose of obtaining, managing, and documenting your consent in accordance with data protection law.
The legal basis for data processing is Art. 6 para. 1 lit. c GDPR, according to which processing is necessary for compliance with a legal obligation to which we are subject.
We also base the processing on Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in ensuring legally compliant consent declarations and consent management.
The data collected by Consentmo is stored for as long as necessary to fulfill the purposes stated above or as required by statutory retention obligations. After the retention periods have expired, the data will be deleted unless it is still required for the performance of a contract or for the assertion, exercise, or defense of legal claims.
Further information can be found in Consentmo's privacy policy: https://www.consentmo.com/legal/privacy-policy
GoDaddy
We use the GoDaddy tool for web hosting and domain services. GoDaddy is a service provided by GoDaddy Operating Company, 100 S. Mill Ave Suite 1600, Tempe, AZ 85281, USA. GoDaddy enables us to host our website and provide domain services. In doing so, your IP address and, if applicable, other data you provide (e.g., name, email address) are processed.
We use GoDaddy for the purpose of hosting our website and managing our domains. We use your data to ensure the smooth operation of our website and the associated services.
Your data is processed on the basis of Article 6(1)(f) of the GDPR, as we have a legitimate interest in the secure and reliable provision of our website. Where consent is required, processing is based on Article 6(1)(a) of the GDPR.
GoDaddy stores and processes your data in the United States. The transfer of data to the United States is based on the European Commission’s Standard Contractual Clauses. For more information on data protection at GoDaddy, please visit: https://www.godaddy.com/en-in/legal/agreements/privacy-policy
Google Payments
We offer the option to process payments via the payment service provider Google Payments, operated by Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, (“Google”).
The legal basis for this is our legitimate interest in efficient and secure payment processing pursuant to Article 6(1)(f) of the GDPR. In this context, we share the following data with Google Pay to the extent necessary for the performance of the contract (Article 6(1)(b) of the GDPR): name, address, bank account information, credit card number (if applicable), invoice amount, currency, and transaction number. Your data is shared exclusively for the purpose of payment processing with the payment service provider Google Pay and only to the extent necessary for this purpose.
For various services, such as payment by credit card or direct debit, Google Payments conducts a credit check to ensure your willingness and ability to pay. This corresponds to the legitimate interest of Google Payments (pursuant to Article 6(1)(f) of the GDPR) and serves the purpose of contract performance (pursuant to Article 6(1)(b) of the GDPR). For this purpose, your data (name, address, date of birth, and bank account details) is shared with credit bureaus. We have no influence over this process and receive only the result indicating whether the payment was processed, declined, or is pending review.
For more information on data protection at Google Payments, please visit: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice
Klarna
For payment processing, we work with the payment service provider Klarna AB (publ.) (hereinafter “Klarna”), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna offers various payment options. In order to offer you these payment options, we must transfer certain personal data to Klarna. This data typically includes your name, address, email address, phone number, order details, and, if necessary, additional information required for payment processing.
Klarna is solely responsible for the processing of this data. The transfer of data is based on Article 6(1)(b) of the GDPR to enable payment processing within the framework of the contractual relationship.
When you select one of the offered payment methods, Klarna conducts a credit check. For this purpose, Klarna may transfer your personal data to credit bureaus to assess your creditworthiness. Please note that Klarna conducts this credit check independently and we have no influence over the result. The credit check is carried out on the basis of Article 6(1)(f) of the GDPR, as Klarna has a legitimate interest in protecting itself against payment defaults.
If you select Klarna as your payment service provider, your personal data will generally be stored for the duration of the statutory retention periods. Once these periods have expired, the data will be deleted, provided there are no further statutory retention obligations.
Please note that the use of Klarna’s payment services is voluntary. You may select a different payment method at any time that does not involve the transfer of data to Klarna. By using Klarna’s payment services, you consent to the processing of your personal data as described.
Klarna collects and processes this data in accordance with its own privacy policy, which is available at https://www.klarna.com/international/privacy-policy/
Meta Pixel / Meta Conversion Tracking
We use the visitor action pixel provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2 D02 X525, Ireland (“Meta”) on our website. Specifically, we have implemented Meta’s remarketing tag or tracking pixel. Meta and we are jointly responsible for data processing.
The Meta Pixel enables Meta to identify visitors to our website as a target audience for displaying ads (so-called “Meta Ads”). A user may be tracked across multiple websites. We use the Meta pixel to display the Meta ads we place only to those Meta users who have shown an interest in our online offering or who exhibit certain characteristics (e.g., interest in specific topics or products, determined based on the websites they have visited), which we transmit to Meta (so-called “Custom Audiences”).
With the help of the Meta Pixel, we can also track the effectiveness of Meta ads for statistical and market research purposes (“Audience Insights”) by seeing whether users were redirected to our website after clicking on a Meta ad (so-called “conversion”).
The Meta pixel is a JavaScript code that sends the following data to Meta:
- HTTP header information: including IP address, web browser information, page location, document, website URL, and the web browser’s device (computer, smartphone, tablet, other), as well as the date and time of use
- Pixel-specific data: Pixel ID and Meta cookie data, including your Meta ID (these are used to link events to a specific Meta advertising account and thus assign them to a Meta user)
- Additional information about the visit, as well as standard and custom data events.
In addition, we use the supplementary feature “automatic advanced matching.” Through this feature, data such as users’ first and last names, city of residence, email addresses, phone numbers, or Meta IDs is transmitted to Meta in encrypted form to create target groups (“Custom Audiences” or “Lookalike Audiences”). This also includes data from non-Meta users and from users who are not logged into Meta when visiting our website. This allows us to identify website visitors who have disabled the storage of third-party cookies.
If no Meta cookies are stored in your browser, you will not be assigned to any of the user groups designated as “Custom Audiences.” However, if the Meta ID contained in the Meta cookie has been matched to a Meta user, Meta assigns that user to a so-called “Custom Audience” based on the rules we have established.
We are jointly responsible with Meta for the operation of the tracking pixel with regard to compliance with data protection regulations. In this context, Meta provides the associated IT infrastructure as well as the social network’s website and is generally the primary point of contact when it comes to the processing of your data on the social network’s pages (e.g., requests for information or deletion). However, you may also assert your legal rights against us. In this case, we will forward your requests to the operator of the social network. We use the Meta pixel to display the “Meta Ads” we place to Meta users who have shown an interest in our online offering or who exhibit certain characteristics that we transmit to Meta (so-called “Custom Audiences”).
The legal basis for the use of Meta Custom Audience is your consent pursuant to Article 6(1)(a) of the GDPR.
For more information, please see Meta’s Privacy Policy: https://www.facebook.com/privacy/policy/?locale=de_DE
Meta Retargeting
On our website, we use the retargeting service “Meta Retargeting,” provided by Meta Platforms Technologies Ireland Limited, Merrion Road, Dublin 4 D04 X2K5, Ireland.
Meta Retargeting enables us to display ads tailored to your interests on Facebook and other platforms within the Meta network. To do this, information about your usage behavior on our website is collected and analyzed. This information is obtained through the use of cookies and similar technologies and may include, among other things, your IP address, pages visited, and interactions.
This data is processed on the basis of Article 6(1)(a) of the GDPR, provided that you have given your consent. You may revoke your consent at any time with future effect by adjusting the cookie settings on our website.
You can prevent Meta Retargeting from collecting your data by adjusting the relevant cookie settings on our website or by disabling the storage of cookies in your browser settings.
Meta Platforms, Inc. processes the collected data on its own responsibility and may combine this data with other information that Meta Platforms, Inc. has stored about you. Meta Platforms, Inc. may also use this data for its own purposes, as described in the Meta Platforms, Inc. Privacy Policy.
For more information, visit: https://www.facebook.com/about/privacy
PayPal
We offer the option to process payments through the payment service provider PayPal, PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or “Purchase on Account” via PayPal, we share your payment information with PayPal as part of the payment processing. For the payment methods credit card via PayPal, direct debit via PayPal, or “Purchase on Account” via PayPal, PayPal reserves the right to conduct a credit check. PayPal uses the result of the credit check—which reflects the statistical probability of default—to determine whether to make the respective payment method available. The credit check may include probability values (so-called “score values”). To the extent that score values are included in the results of the credit check, they are based on a scientifically recognized mathematical-statistical method. Address data, among other factors, is included in the calculation of the score values.
For further information regarding data protection, including details on the credit bureaus used, please refer to PayPal’s Privacy Policy: https://www.paypal.com/us/legalhub/paypal/privacy-full
Pinterest Ads
We use a “Pinterest Tag” from Pinterest Europe Ltd., Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland (“Pinterest Ltd.”) on our website. This is a unique code snippet that enables us to deploy our Pinterest campaigns in a targeted manner, further optimize them, and measure their conversion rates. This allows us to ensure that our Pinterest ads are displayed to Pinterest users based on their interests and to track subsequent actions taken by Pinterest users. In particular, the following information is processed for this purpose: your IP address, device information (e.g., type, brand), the browser system used, the time you accessed our site, and your response to the respective campaign. The data processed in this context is anonymous to us; therefore, it is not possible for us to identify you. The legal basis for this processing is Article 6(1)(a) of the GDPR in conjunction with your consent.
For more information on the protection of your privacy and on the purposes, scope, and further processing of the data by Pinterest Ltd., please refer to the Pinterest Privacy Policy at https://policy.pinterest.com/en/privacy-policy
Pinterest Retargeting Pixel
Our website uses the so-called “Pinterest Retargeting Pixel” from the social network Pinterest, which is operated by Pinterest Europe Ltd., Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland (“Pinterest”).
With the help of the Pinterest Retargeting Pixel, Pinterest is able, on the one hand, to identify you as a visitor to our online service as a target audience for the display of ads (so-called “Pinterest Ads”). Accordingly, we use the Pinterest Retargeting Pixel to display the Pinterest Ads we place only to those Pinterest users who have shown an interest in our online offering or who exhibit certain characteristics (e.g., interests in specific topics or products, determined based on the websites they have visited), which we transmit to Pinterest (so-called “Custom Audiences”). In particular, the following information is processed for this purpose: your IP address, device information (e.g., type, brand), the browser system used, the time you accessed our site, and your response to the respective campaign. The legal basis for this processing is Article 6(1)(a) of the GDPR in conjunction with your consent.
Pinterest uses this data to display targeted and personalized advertisements to its users and to create interest-based user profiles. With the help of the Pinterest retargeting pixel, we also aim to ensure that our Pinterest ads align with users’ potential interests and do not come across as intrusive. The data collected is anonymous to us and cannot be viewed by us; it is only usable by us for the purpose of measuring the effectiveness of ad placements.
You can find Pinterest’s privacy policy here: https://policy.pinterest.com/en/privacy-policy
Shopify
We host our website with Shopify on a processing-on-our-behalf basis.
When you visit our website, Shopify collects your IP address as well as information about the device and browser you are using. Shopify also analyzes user behavior and compiles user statistics. When you make a purchase through our website, Shopify collects your name, email address, shipping and billing addresses, payment information, and other data related to the purchase (e.g., phone number, transaction amount, etc.). Shopify stores cookies in your browser for the purpose of these analyses.
All data collected on our website is processed on Shopify’s servers.
If you are located in Canada or the United States, your personal data is received by: Shopify Inc., Attn: Privacy Officer, 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.
If you are located in the EEA, the United Kingdom, the Middle East, South America, or Africa, your personal data is received by: Shopify International Ltd., Attn: Data Protection Officer, c/o Intertrust Ireland, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.
If you are located in Asia, Australia, or New Zealand, your personal data will be received by: Shopify Commerce Singapore Pte. Ltd., Attn: Data Protection Officer, 77 Robinson Road, #13-00 Robinson 77, Singapore 068896.
For more information about Shopify’s privacy practices, please visit the following website: https://www.shopify.com/legal/privacy
Shopify Email
We use the Shopify Email app, a service provided by Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shopify”). Shopify Email enables us to create, manage, and run email marketing campaigns to connect with customers and inform them about products, offers, and news.
When using the Shopify Email app, users’ personal data is processed. The data processed includes, in particular, email addresses, names, usage data (e.g., open and click-through rates), as well as, where applicable, other contact details and information collected in the context of email marketing campaigns. This data is transmitted to Shopify.
The use of the Shopify Email app is based on a legitimate interest pursuant to Article 6(1)(f) of the GDPR. Our legitimate interest consists of carrying out targeted marketing activities, maintaining customer relationships, and increasing sales figures.
Users have the option to object to the collection and processing of their data by Shopify. For more information on Shopify’s use of data, as well as settings and opt-out options, please refer to Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy
Shopify Payments
We use the payment service provider “Shopify Payments.”
The transfer of your data to Stripe is based on Art. 6(1)(a) of the GDPR (consent) and Art. 6(1)(b) of the GDPR (processing necessary for the performance of a contract). You have the option to withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of data processing operations that have already taken place. All data required for payment processing is used exclusively for the purpose of processing payments and is transmitted via the “SSL” protocol.
For more information on Shopify Payments’ privacy policy, please visit the following website: https://www.shopify.com/legal/privacy
Shop Pay (Shopify):
Shop Pay is a payment and checkout service provided by Shopify that enables fast and simplified order processing. For this purpose, contact, payment, order, device, and usage data may be processed, among other types of data. Shopify may use cookies and similar technologies to ensure the functionality of the service, optimize the checkout process, analyze transactions, and protect against fraud. The processing is carried out in particular for the processing of payments and orders and to ensure the security and functionality of the service.
Further information on data protection and privacy regarding Shop Pay can be found at the following website: https://www.shopify.com/legal/privacy
Payment Service Providers – Visa, Mastercard, American Express, UnionPay
To process payments, we use various payment service providers in order to offer you a wide range of payment methods. The following payment service providers are used:
- Visa
- Mastercard
- American Express
- UnionPay
The payment service providers collect and process the following data:
a) Payment information (e.g. credit card number, bank details),
b) Transaction data (e.g. time of the transaction, amount),
c) Customer data (e.g. name, billing address),
d) Communication data (e.g. email address).
The processing of your data by the payment service providers is carried out to enable and ensure the processing of payment transactions.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, as the processing is necessary for the performance of a contract to which you are a party.
We also have a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in preventing payment fraud and ensuring security in payment transactions.
Further information about the providers and the processing of data by the respective payment service providers:
Visa
Visa Europe (Austria) GmbH, c/o Vienna Office Center, 1010 Vienna, Austria
Privacy policy: https://corporate.visa.com/en/legal/global-privacy-notice.html
Mastercard
Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium
Privacy policy: https://www.mastercard.com/global/en/privacy-notice.html
American Express
American Express Europe S.A., Güterplatz 1, 60327 Frankfurt am Main, Germany
Privacy policy: https://www.americanexpress.com/en-gb/company/legal/privacy-centre/
UnionPay
UnionPay International Co., Ltd., No. 1899 Guozhan Road, Pudong New District, Shanghai, China
Privacy policy: https://www.unionpayintl.com/en/privacyNotice
16. Data Security and Security Measures
We are committed to protecting your privacy and treating your personal data confidentially. To this, we implement comprehensive technical and organizational security measures, which are regularly reviewed and adapted to technological advancements. This includes, among other things, the use of recognized encryption methods (SSL or TLS). However, data disclosed in unencrypted form, for example, via unencrypted email, may be read by third parties. We have no control over this. It is the responsibility of the respective users to protect the data they provide against misuse through encryption or other means.
17. Changes to the Privacy Policy
We reserve the right to update this policy at any time as necessary.
18. Your Rights
Here you will find your rights regarding your personal data. Details are set forth in Articles 7, 15–22, and 77 of the GDPR. You may contact the controller (Section 2) regarding this matter.
a) Right to Withdraw Your Consent Under Article 7(3)(1) of the GDPR
You may withdraw your consent to the processing of your personal data at any time with future effect. However, this does not affect the lawfulness of the processing carried out prior to the withdrawal.
b) Right of access under Article 15 of the GDPR
You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to access this personal data as well as to further information, e.g., the purposes of processing, the categories of personal data processed, the recipients, and the planned duration of storage or the criteria for determining the duration.
c) Right to Rectification and Completion under Article 16 of the GDPR
You have the right to request the immediate rectification of inaccurate data. Considering the purposes of the processing, you have the right to request the completion of incomplete data.
d) Right to erasure (“right to be forgotten”) under Article 17 of the GDPR
You have the right to erasure provided that the processing is not necessary.
This is the case, for example, if your data is no longer necessary for the original purposes, you have withdrawn your consent under data protection law, or the data has been processed unlawfully.
e) Right to restriction of processing under Article 18 of the GDPR
You have the right to restrict processing, e.g., if you believe personal data is inaccurate.
f) Right to data portability under Article 20 of the GDPR
You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.
g) Right to object under Article 21 of the GDPR
You have the right to object at any time, on grounds relating to your particular situation, to the processing of certain personal data concerning you. In the case of direct marketing, you, as the data subject, have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
h) Automated decision-making in individual cases, including profiling, pursuant to Article 22 of the GDPR
You have the right not to be subject to a decision based solely on automated processing, including profiling—except in the exceptional cases mentioned in Article 22 of the GDPR. Decision-making based solely on automated processing, including profiling—does not take place.
i) Lodging a complaint with a data protection supervisory authority pursuant to Article 77 of the GDPR
In addition, you may lodge a complaint with a data protection supervisory authority at any time, for example if you believe that the data processing is not in compliance with data protection regulations.